Our support and helpdesk team is available to clients 24 hours a day, 7 days a week. Our systems experts and Oracle DBAs are ready to interene to solve problems in a company's infrastructure remotely and, when necessary, on site.
We are able to install, configure, manage and maintain
We bring expertise and professionalism to every project to migrate or create a new server, with the following steps
Through technical meetings with the client we gather information about the new infrastructure required, or the existing one.
We treat any alternative and equivalent proposals (in order to save on licenses, storage or servers) where specific scenarios are present.
Installation and configuration of the OS (connection to storage in HA, networking in HA) and subesquent testing of fault tollerance.
Configuration of monitoring of new or pre-existing server.
24 hour remote and onsite support, if necessary.
Analysis of infrastructure and of application(s) installed on the database server in order to evaluate the server resources used and correctly dimension the new infrastructure in terms of storage and expected performance. The analysis extends to the application and especially to the driver of database connections in order to evaluate if particular features can be activated (load balancing, TAF, etc.)
Installation of software needed for configuration of the proposed solution.
Inspection of infrastructure and performance evaluation.